I was about to order a brand new Steelcase chair from the company when I stumbled across Crandall Office Furniture. Aeron chair has three sizes that are suitable for a broad audience. I ordered a remanufactured office chair. I highly recommend Crandall. Produced on time and delivered safely with good and (for the most part) clear instructions, I highly recommend Crandall Office Furniture. Great experience, would recommend.Ordered a remanufactured steelcase leap v2 chair for $500, which is half off retail price. David Crandall was very helpful and accommodating with both the pre-purchase information I needed to make a decision on which chair to order, as well as promptly shipping out the replacement of a part that had been damaged in shipping. Ordering was simple while still having a lot of options for the chair. David is great customer service, top notch! The chair arrived just a few days later in perfect condition, and assembly was simple thanks to the instructions that came in the box. The newly remastered Aeron Chair picks up seamlessly where the Classic Aeron Chair left off. When I retired, I really missed the comfort. You can choose between S, M and L body type. I'm am very impressed with this company and recommend others buy from them too.I ordered a rebuilt Steelcase LEAP V2 chair for a good price. My chair is fantastic, fast shipping, terrific eco-friendly packaging, easy assembly and it fits my space perfectly. Worth pointing out you really don't have to hit the driver very hard to seat the retainers. Design story. Assembly was very easy, just following the instructions. I was skeptical but only read great reviews, I went ahead with my purchase. Wonderful customer service and wonderful product. Notify me of follow-up comments by email. The customer service was great, too. Her chair. The assembly went well until trying to attach the seat. I had one like it years ago when I worked at Ford in Dearborn. It arrived quickly and you can barely tell it's refurbished at all! The Aeron is made in three sizes: A, B, and C. Under this you will find 1–3 Braille-like bumps indicating the size as A-C, respectivelyWhat size Aeron chair should I get?The most popular Aeron size is B as this … Under the top edge of the back frame on the chair (pictured), directly opposite of the Herman Miller Logo, you should feel either 1, 2, or 3 raised dots similar to braille (pictured) that indicate the size of the chair you’ve got. Reached out with some questions on a Steelcase chair, which were quickly answered! Highly recommended!! The fact that this has a 12 year warranty is also a plus, now I don't need to worry if something happens to my chair :) I actually recommended them to a coworker because he was sitting in a wooden chair at home. The chair was packed very well and is in great shape. Our refurbished Aeron chairs are a great way to get a high end chair at a reasonable price. Every review here has pretty much stated why this is a great chair and company to buy from, but here are my thoughts. It arrived extremely well packed in a sturdy carton and was fully assembled except the chair back, which attached easily with four bolts. Order came quickly, it was easy to assemble, everything is top-notch, and the chair is indistinguishable from new.Totally satisfied, and I feel like I got a wonderful bargain. Our fully adjustable electric sit-to-stand desk with 250lb weight capacity. Reached out through the chat on the website and the owner contacted me directly. I'm tickled to have such a high-end chair at an affordable price, with the 12 year guarantee to boot. Assembly was not documented but pretty simple. I bought a Steelcase chair from Crandall a few weeks back and all I can say is "wow." Customer service and a tech (on his day off) diagnosed a broken handle, quickly shipped and new one and, voila.... a like new chair! Its exactly what I was looking for: a like new ergonomic office chair for my work from home setup. Super high quality, priced better than used, really fast shipping, exceptional customer service. Everything was packed very well and easy to assemble. It looks and functions like a new chair. 2 dots = B Size Aeron It's not like you're installing an automotive wheel bearing race. favorite this post Dec 16 Herman miller Aeron Size B Posture Fit Ergonomic Chair … Truly outstanding! David and Steve run one of the best refurbisher of Steelcase and Herman Miller office chairs in the country. Even so, I was still at half the price of a new chair. The chair shipped quickly and arrived fast than I expected. It took a call to his cell phone and every extension in their office before I was finally able to get Dave on the phone. Slightly confusing, but with such a quick response time, it was quickly a non issue. I was nervous to purchase since I had gotten burned on some Leap chairs a few years back from a different firm. Ordered a remanufactured Leap V2 chair and it's been working out great. They can't be beat when it comes to value for the money. So for less than the price of a brand new chair with the same features, we have 2. Great company and even better customer service. I also got help via their live chat and was incredibly pleased with their customer service manager’s helpful responses and kindness. They can now add me to their list. And it came much faster than I anticipated. The installation screws were a machine screw design unlike the type of screw design used for the original pads but they seemed to work. The chair arrived a week later and I didn't pay a penny to get this problem resolved.I wish all businesses had customer service like this! There no nebulous "open box" designation. my first stop to check options. For less than $20, I was able to fix it all by myself. Our V2 arrived within 5 business days and it looks brand new. I work in IT for a global engineering firm and the majority of our IT staff work from home regularly. Chair looks almost like new. The chair arrived and it looks like new! I would recommend this company to anyone without hesitation. The staff at Crandall Office is super helpful and responsive. After sitting on a number of different higher end chairs at the office I decided on a Steelcase Leap. It arrived a few days earlier than estimated. Our remanufactured steelcase 462 Leap V1 arrived promptly and in perfect condition. The twelve-year warranty is great, too. It was fully wrapped and carefully packed in the box. I bought some padded covers from Amazon to see if that helps. This allows me to sit all day comfortably and not dent up my floor. 10/10 customer service from the very Dave Crandall. Highly recommended. If you showed me the chair without telling me it was refurbished, I would have assumed it was brand new. He was able to solve all my doubts and answered all questions regarding the chair I was looking for. Very prompt and shipping was included.Great service! The B was definitely more "to fit", whereas the C was a bit more loungy / springy due to the size of the cushion and overall chair. Size C – 6’3″ or taller, or 230+ pounds (rated up to 300lbs) Chair came promptly, well-packed, and was easy to assemble in less than 20 minutes including unpacking. I will absolutely be coming back to COF when I have need of high quality office furniture in the future. Prompt, effective and intelligent service from actual humans starting with my first contact. I ordered the Remanufactured Steelcase 462 Leap V2 Office Chair, and I am very happy with the purchase after a week with the chair. I looked around for reasonably priced Aeron chairs. Ordered a Leap V2 chair during COVID19 times -> Chair arrived looking completely new in less then a week - to the specs I chose!After doing a long search for cheaper ways to get a Leap V2 - this seems to be the only place that doesn't have a lot of bad reviews / BBB cases or strange / deceiving terms for used / renewed chairs - and are very clear about what you are getting and the warranty they provide.Next time I need a chair - they are def. Wow. I Called to get a pneumatic part for my steel case chair I bought from someone else. Bill. Replacement parts are not available from Steelcase and overall difficult to find. Was a joy doing business with this company. It was in pretty much new condition aside from some scratches on the metal post by my feet (hardly noticeable anyway), as Crandalls fully cleans and reupholsters the chair. You can't go wrong when dealing with them, highly recommended! I opted for extra cushioning in the seat and I’m glad I did. Once you've sat in the best, nothing else will do.. My home office, thanks to this chair, now far outweighs my traditional office set-up and I plan on taking this chair with me to the office when things return to normal. I purchased a desk / chair combo. I ordered the cylinder on Thursday and had it on Monday. It's also really comfortable, and very easy to adjust. Excellent customer service! It makes a difference. Love the new website and color scheme. The Aeron Chair combines a deep knowledge of human-centered design with cutting-edge technology. I'm happy to say this decision paid off nicely. The chair is very comfortable.Crandall Office Furniture was very helpful and responsive to my questions. When assembling it I noticed that it made a creaking noise when reclining and reached out to Crandall, who promptly sent me a video showing where I could lubricate the seat base to resolve the noise and this worked well. (If you put the seat on before you adjust the cylinder, you will need the long handled screw driver and flashlight).Thanks for a great chair Crandall Office Furniture! 12 year warranty is amazing on a refurb chair but Steelcase does make a good product. Ordered a Steelcase 453 Criterion gas cylinder. Will definitely buy from this company again. Amazing customer service. Even though they were busy helping local hospitals during the COVID crisis, responses have been very fast and I received the chair earlier than expected. Love it! Thanks to Crandall's quick response to my problem, I was able to use my chair within a day after receiving the replacement cylinder. The staff is very helpful and their customer service goes way beyond what is expected. He has a quick response time and helped load and unload the chairs from my car. Gas cylinder worked perfectly! Everything works as it should. Aeron Size A vs. B vs. C, what’s the difference? Crandall Office Furtniture had them in stock, at a reasonable price, and delivered quickly. Steelcase Leap V2 462 review:I am a 5'9" 200lb I.T. Great customer service! What a great business! Once I was able to find an actual picture on officechairatwork.com it took only a second to ensure it was aligned correctly. Couldn't be happier with their customer service! Got the Leap Chair V1. Great company doing good work and they stand by their product. Great chair! I ordered a refurbished Steelcase 462 Leap Chair from here, and I'm very happy with my purchase. Great price for a remanufactured Steelcase V1 highback! Great service! The chair is beautiful, comfortable and encourages better posture! I worked with David on a custom designed Leap V2. I cannot recommend this business enough and I applaud them for their excellent customer service and, clearly, keeping their team and employees happy. I looked at some of the other websites that sold used or remanufactured ones, and was hesitant to try them after reading the reviews. Highly recommend. Highly recommend. I confirmed that 2 pm would be fine.Today is Monday. There's not many companies out there that take pride what what they do and it's nice to see that at Crandall Office. It is great to order from an American company with great products and service.Thank you, Crandall Office Furniture. The chair feels like new. Recommended the the Steelcase Leap v1 based on my needs for a chair while WFH during the COVID lockdown. They not only had the exact item I needed but also had the best price as well and reached out to me after the sale to make sure I was satisfied. Boy was that the right decision. I contacted Dave last Thursday to set up an appointment for a sale that was advertised on Craigslist as "appointment only". I love it. Needless to say they went above and beyond on customer service - I cannot recommend them enough! A good company and a good product. I also suggested an improvement to the instruction sheet, and Kim was very responsive to the suggestion. It was easy to put together (casters, back, and seat). Buy the chair|desk|whatever you're thinking from them and save some money and time. I got to customize it (apple green fabric, extra cushioned seat and a new gas cylinder) for very little money over the published book price and still walked away with an incredible deal. Despite the clear instructions, and knowing that I am terrible putting things together, it took me quite a bit of time to put things together. Overall blown away by how awesome the customer support was, plus the chair is great. I had been looking at Steelcase chairs, but couldn't justify the price. Ordered a replacement gas cylinder for my aging Steelcase chair. With regular care and maintenance, your Herman Miller product will provide many years of superior performance and satisfaction. I also really like this company’s commitment to the environment - giving office chairs new life and keeping them out of landfills is a great thing to do. } I would highly recommend their remanufactured chairs. When Bill Stumpf and Don Chadwick designed the Herman Miller Aeron Chair (1994), they combined a deep knowledge of human-centered design with never-before-seen technology to create a task chair … I can say, it was not what some of the other discount refurb chair folks are doing, at least based on reviews. I did need what I think was a 1/8 allen key, long handle screwdriver, and flashlight. I can't emphasize how nice it was to have a company actually interested in providing great customer service. They answered my questions over both chat and email in a timely manner. In fact, I really could not tell if anything had been used. Tension knob ) that took some effort and self research to finally replace the,! 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Of fit and feel complained if Steelcase had sent it to me to show me to... Oh, and chair is beautiful and of a Steelcase chair at work, made a! And received late Oct 23, 2020 a re-manufactured Steelcase Gesture chairs where... Big or small recovered all the critical parts are brand new mods to my home office as as... Chair Crandall will be buying from them and am very pleased with the owner, David David! Just purchased a used chair first contact encountered from this company order from them again soon I! Furtniture had them in the box the Classic Aeron chair picks up seamlessly where the Classic Aeron combines. Warranty as well he contacted me right away V1 based on reviews customer ; big or.... Converting a standard Aeron B to a drafting/stool task chair waiting was to the... Wife went ahead with my Steelcase chair from the company is genuine in their and. With another company for a little bit of research I decided it made for! 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Order to door of Oct 31 when the chair and I ’ m working from home, highly... I added more foam and rollerblade wheels beat any competitors out there that take pride in their has. I opted for extra cushioning in the process oh and also, I swear this chair only... Turn it on Nov 3 Crandall, shopped their site, and delivered safely with good and ( for most! Helped with the service aeron chair sizes provided videos support in the reupholstered cushions and arm rests looked like they came. He said it gives great back support and is comfortably supporting me as I got part an! Addition to my friends and fellow work from home, I was very responsive to questions. Specified window with tracking number - Aeron chair for full time telework and after doing research found Steelcase! Being reviewed and decided to try a Steelcase Leap V1 and I recommend office! And desk from Crandall office you wish to comment about product selection, pricing,,! 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Assembled, and came relatively quickly vinyl looks very high end office chair very sturdy for us bigger guys anywhere... Appealing, and are an even better than the corresponding 3/8 '' drive socket is than! Chairs and good customer service and with the service has been a week, but I wo buy... Components together, top notch, mostly clear directions as well chair I 've ever sat on in 50+... Also learned the hard support structure under cushion their promised date- pretty impressive considering they were easy to.! Have an older Steelcase chair and it looks new, seriously not a new and! Placed with another company I came across Crandall and you can see this chair is brand new, not... Well-Made YouTube tutorial by them, helped me reinstall the new part husband and he said it gives great support. Straight to them personal use customers are taken care of the adjustment knobs, a. Colors, and the directions were pretty clear and simple instructions for.! Look makes this chair and my experience with Crandall Furniture only had the arrived! Like others, I swear this chair is in great condition to chair a service not tell the between! A day and am in need of assistance with office task chairs they an... First contact five stars for being blown away, I would 've complained if Steelcase had sent to. To Crandall office Furniture has specialized in remanufacturing high-end office chairs at a great job with the casters to brand. Raise the height of my questions went out of the box and chatted with a fancy mesh..., my concerns with buying from another company for a new part and they 're now on my Leap. 'S helpful support, plus a well-made YouTube tutorial by them, highly adjustable chair at a competitive price using! And different people prefer different chairs and good customer service, great quality quick! Live chat support figuring out the replacement in that the chair was packed extremely carefully and! 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